It was by far the best experience I have ever had when purchasing a new vehicle. I was especially pleased with the "no pressure" sales approach of Warren Dixon. Also Jim in sales was very helpful and followed up with us to see how everything was going with the car. That is why we always buy our vehicles there when we use to go to another Chevy dealership.
Phil cook chevrolet professional#
I am always provided prompt, courteous, professional and knowledgeable staff at Phillips Frankfort. She is always wonderful to work with and explains everything! Thank you, Chris! You are an awesome service rep and I keep coming back to Phillips because of you! She understood what we wanted and worked well with us.Ĭhris Finch is an outstanding Service Rep. Our salesperson, Lisa Gonzalez, was extremely friendly and efficient. My product specialist Lynn McLaughlin, was extremely knowledgeable about my new Malibu and the financing. I've bought my last three vehicles from Phillips. He worked very hard to get the deal done. Joe didn't an excellent job explaining the options I had. The entire staff was helpful and courtesy throughout the process. took the time to find the correct vehicle for us in spite of our requirements. It was the easiest car purchase we have ever had.Ĭhris B. It did not go unnoticed.Ĭhris, Emir, and Luis were all extremely knowledgeable and helpful in their part of the sales process. I am very thankful for their time, professionalism and caring. I left feeling happy with a car I love and will return again in the future. Having associates who care enough to listen and understand my concerns and answer my questions made a huge difference in the overall car buying experience. Purchasing a car is stressful and a huge financial decision. The knowledge, caring and commitment to excellence and satisfaction of the staff including Jacob, Brian and Mike made my experience very pleasant, fun and easy. If I buy another Chevy it'll be with Phillips. I was at the dealer for 6.5 hours waiting on the finance office, but things happen. The only problem we had was the amount of time the paperwork took. We were very happy with the whole process. Richard the sales manager was easy going and willing to make a deal to sell the truck to us. Jarrell and Jim Rio were fantastic to deal with. He made my wife feel comfortable and confident in our purchase. Rami is very professional in his presentation and knowledge of the vehicle. The process was very smooth and our salesman Joe was very knowledgeable and helpful throughout the process. Everyone we dealt with was knowledgeable and was willing to take the time to answer any questions we had. Phillips has a friendly and helpful set of employees.
Our salesman Paul Bellisario made it a very pleasurable experience. The dealership made me feel like family from Walter the New Car Sales Manager, Niko my Salesman to the New Car Prep Porter that asked if he could hand wash my new Camaro! You don't get that at every dealership. The best part was that he was not pushy and let us determine the timetable for buying the car while providing us with the needed information. He was very knowledgeable and worked with our needs. I got up on a Saturday morning and wanted a new truck, I checked online then call Steve, I knew Saturday would be busy but he fit me in late in the day and when I got there he had most of the preliminaries done, we got the rest done and I drove home my new pickup. Steve is an excellent salesman and they have a professional team that made the process go very smoothly.
We could not be happier with the truck and purchase experience you gave us. She does not fit the mold of the typical car sales person, she breaks it by standing out as a professional in an industry more known for the negative way it treats its consumer base. Phillips Chevrolet can credit Nicole with this purchase and our complete satisfaction. She did not treat us as a one off or cold shopper. Nicole stood out from all of our experiences as a sales person who makes the buyers' satisfaction her primary concern. This includes vettes, blazers, and trucks. Between my wife and I we have purchased more than 15 new cars and trucks since 1970. She provided quick and honest answers to our questions. She did try to sell us add-ons we did not ask for nor want. The day we came in to make our purchase Nicole had the truck ready for a test drive. It is rare to find a sales person who treats a request with such professionalism and transparency. Nicole was the ONLY one (out of 8 dealers contacted) who did not try to upsell us, send trucks we did not ask for (color, price, options etc).
Nicole's honesty and timeliness in answering our e-mail request with a maximum sticker price was amazing. The truck itself had NOTHING to do with our decision to buy from Phillips.
0 kommentar(er)
